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Frequently Asked Questions

 

Dear visitor,

Hello. We understand that purchasing a skin care product for the first time can be a tough process. You’re not sure of what ingredients are added in the formulations and whether the formulations will be effective for your particular skin type. We understand that you might also be concerned about the general safety of the formulations.

This section has been added to our website to help answer some of the most frequently asked questions received by our customer services teams across the world.

If you find the answers to the questions below unsatisfactory, require more detail about a particular subject, or have any other question not address here, please feel free to email us at hello@ilynnskincare.com or send us a message on WhatsApp at 00-92-311- myilynn (6945966)

 

   

ILYNN is a brand of The Skindulgence Company, a skin care experience company. It was founded in 2018 by a group of cosmetologists and dermatologist (Certified Experts of Aesthetic Medicine) to provide a complete skin care experience to women around the world. ILYNN’s REPAIR | REJUVENTATE | MAINTAIN range contains distinct naturally-derived, Paraben-Free formulations that, when applied in the quantities and timings suggested by our PERSONAL SKIN REGIMEN FINDER (on our website), help women solve the most complex aesthetic skin problems to achieve their desired results.

ILYNN’s loyalty membership cardholders have access to some of the best cosmetologists at discounted rates.

Additionally, each client has the option of sending our skincare experts a personalized skin query that will be answered when products are delivered to them. This skin query can be sent to us once you are checking out after a purchase through our website.

   

THANK YOU FOR ASKING! This is the problem faced by women around the world and we, as a brand that stands for making choices easier in terms of skin care, really wanted to address it effectively.  We wanted to provide our formulations in the exact combinations, quantities and application timings as required by women with varying skin problems and skin types

The home page of our website has a tab titled MY PERSONAL SKIN REGIMEN FINDER. This tab contains a set of 6-7 questions. The questions range from your age, skin type, the problem you want to solve, your exposure to direct UV rays etc. Based on your responses to these questions (the responses are based on an easy-to-understand, MCQ based format), our algorithm will prescribe the best formulation for you. This algorithm/software has been designed under the guidance of our skincare experts.

So when you are recommended a product from the MY PERSONAL SKIN REGIMEN FINDER,  it will work.

Another way of having the best combinations of our products recommended to you is by messaging us via WhatsApp on 00-92-331-myilynn (6945966).

   

As per the 150 sample tests conducted on skin types ranging from insensitive to very sensitive, none of the ILYNN products cause any reactions on sensitive skin types. Why? To understand this, you need to understand that each skin type has a different pH level. Applying a skin care formula with a significantly higher pH will lead to a reaction. All ILYNN products have been pH balanced by our Experts keeping in mind the most sensitive skin.

   

Absolutely. We believe in transparency and complete honesty with our clients. Here you go:

 Product Active Ingredients

Cosmeceutical Rejuvenating Night Cream

  • Niacinamide
  • Alpha Arbutin
  • Licorice
  • Aloe Sin
  • Grape Seed Extract
  • Oatmeal Extract
  • Equisetum Arvence
  • Organic Pelargonium Graveolens
  • Organic Taraxacum Officinale
  • Ethyl Ascorbic Acid
  • Glutathione

Vitamin C Rapid Repair Serum with Botanical Hyaluronic Acid

  • Vitamin C
  • Organic Aloe Barbadensis Leaf
  • Cassia Augustifolia Seed Polysacchride
  • Hamamelis Virginiana
  • Guanidinopentanoic Acid
  • Organic Simmondsia Chinensis
  • Ethyl Hexyl Glycerin
  • Vitamin E
  • Gotu Kola Extract
  • Horsetail Plant Extract
  • Geranium Extract
  • Dandelion Extract

 Illuminating Daily Nourishment Moisturizer

  • Allantoin
  • Mineral Oil
  • Vitamin B3
  • Vitamin C
  • Vitamin E
  • Gycyrhiza Glaba Extract
  • Cucumis Sativus Fruit Extract
  • Triethanalamine
  • Alpha-Arbutin
  • Punica Granatumut Extract
  • Carica Paoava Fruit Extract
  • Milk Protein
  • Hydrolyzed Collagen
   

Yes.

   

Our products have been proven to deliver visible results within 25-28 days of regular, recommended use.

   

Let’s get one thing out of the way. We are 100% confident that our products are effective in solving the skin problems they claim to solve. However, the healing process initiated and maintained by our products can sometimes be disrupted by poor lifestyle choices.

HENCE, every online visitor to our store has the option of sending us a skin query. The question/problem will be answered in detail by our skincare experts and will be sent to you along with your purchased ILYNN product. The Expert recommendation will contain lifestyle changes such as eating habits, what foods to avoid, how often moisturizing, sleeping patterns etc. that will compliment the healing process of our products.

Therefore, with every purchase of an ILYNN product, you get a lifestyle recommendation for Better Skin Every Day, absolutely free of cost.

   

ILYNN’s Loyalty Membership Programs are basically admissions rights to an exclusive Skincare Experience Club, awarded only to our most loyal clients. Gold and Platinum Loyalty Membership Card holder can avail massive discounts at our partner cosmetologists for monthly cosmetic procedures and free consultations. All ILYNN Loyalty Membership Programs are for LIFETIME. 

   

There are 3 ways in which you can get your hands on ILYNN products:

Online Delivery:

  • Visit our website www.ilynnskincare.com
  • Go to MY PERSONAL SKIN REGIMEN FINDER
  • Order the products recommended to you
  • Check-out (remember to send us your skin care query for our Experts to answer)
  • You can pay online or when the products are delivered to you.
WhatsApp order:
  • Connect with us through WhatsApp on 00-92-311-myilynn (6945966).
  • We will ask you about your skin problem and skin type and recommend ILYNN products to you
  • Simply pay when the products are delivered to you.
Leading Retail Stores:
  • ILYNN is currently available at all Scentsation outlets across Pakistan

Have any other questions? Email us on hello@ilynnskincare.com or drop us a message on WhatsApp on 00-92-311-myilynn (6945966)

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